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GoFish

PRIVACY POLICY

Last updated: March 1, 2026

GoFish ("we," "our," or "us") operates the GoFish platform, including the website at gofishvip.com, mobile applications, and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. INFORMATION WE COLLECT

1.1 INFORMATION YOU PROVIDE

  • Account Information: Name, email address, phone number, and business details when you create an account.
  • Business Data: Boat information, trip details, pricing, crew information, and scheduling data you enter into the platform.
  • Client Data: Information about your customers (anglers) that you collect through the booking process, including names, contact information, and booking details.
  • Payment Information: Payment processing is handled by Stripe. We do not store credit card numbers directly.
  • Communications: Messages, support tickets, and other communications you send to us.

1.2 INFORMATION COLLECTED AUTOMATICALLY

  • Usage Data: Pages visited, features used, booking interactions, and other activity within the platform.
  • Device Information: Browser type, operating system, device identifiers, and IP address.
  • Cookies & Similar Technologies: We use cookies, local storage, and similar technologies to maintain session state, remember preferences, and analyze usage patterns.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Process bookings and facilitate payments
  • Send transactional communications (booking confirmations, reminders, cancellation notices)
  • Provide customer support and respond to inquiries
  • Improve and optimize the Service through usage analytics
  • Send marketing communications (with your consent, and with the ability to opt out)
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share information in the following circumstances:

  • Service Providers: With third-party vendors who help us operate the Service (hosting, analytics, email delivery, payment processing).
  • Between Operators and Clients: Booking information is shared between charter operators and their clients as necessary to fulfill reservations.
  • Legal Requirements: When required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies to:

  • Keep you signed in to your account
  • Remember your preferences and settings
  • Analyze how the Service is used (via tools like Google Analytics)
  • Deliver relevant marketing content

You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features.

5. DATA SECURITY

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), encryption at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. DATA RETENTION

We retain your information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by contacting us.

7. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your information
  • Object to or restrict certain processing activities
  • Data portability (receive your data in a usable format)
  • Opt out of marketing communications

To exercise any of these rights, please contact us at our contact page.

8. CHILDREN'S PRIVACY

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can take appropriate action.

9. THIRD-PARTY LINKS

The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

11. CONTACT US

If you have any questions about this Privacy Policy, please contact us: